Can I cancel/modify my booking?
For any cancellations or modification in booking, you should contact us on 202 6765 during office hours (08.30-17.00) and 54972524 (after office hours), or by emailing us on firstname.lastname@example.org
How do I receive my travel documents once booking is done?
Is it safe to book on the website?
Do I need to register to create an account?
I don’t have a credit card – can I still make a booking?
How do I apply for the visa?
Do I need to have a travel insurance?
The client is kindly advised to purchase his travel insurance prior to embarking on his travel. Some destinations like Reunion Island and Schengen territories require the presentation of travel insurance documents upon arrival. Advice on travel insurance may be obtained from any representative of the Company. Contact us on email@example.com for a COVID-19 travel insurance.
Can I check availability and fares without actually purchasing a ticket?
You do not need to pay or even provide your credit card details to check availability and fares. We only require your payment details if you choose to complete a booking. However, it is better to book online in case the fare which suits you best is not available afterwards.
How do I know my ticket has been booked and paid for?
Once you have confirmed all your flight, personal, and payment details, a summary of this information will be displayed along with your booking reference.
The booking reference indicates that your reservation has been confirmed. An email confirming your booking will be sent to the email address provided by you during the booking process.